You must be wondering: what is the playbook, right? The literal translation would be something like the playbook, tactics. This is all for the sales area. That is, the sales playbook is a sales manual, which looks at the process as a whole.
The Sales Playbook serves as a step-by-step guide, outlining everything your sales team needs to professionalize their commercial area. It is essential to organize all the rules and define exactly how you should work.
We will help you create a Sales Playbook in a structured way. Let us help you think strategically about the best format to organize and structure your business process. Even if these processes do not yet exist.
The truth is, your sales process needs organization. We’ll think about it from prospecting to closing, through commissioning rules, discount policies, the lead qualification process, how to handle objections, and more.
If your company depends a lot on some salespeople or still hasn’t been able to identify what makes a salesperson a good salesperson, the sales playbook will help your company to identify these points and turn all this into a process, into a manual focused on structuring your business process.
The sales Playbook can be used in any market. However, for B2B markets, the complexity of a complex and consultative sales operation may require a more robust Sales Playbook. That’s why for these types of operations, this sales manual is so important.
It allows the entrepreneur who is starting his entrepreneurial journey to put his entire business process in a manual, and later delegate it to other people. This document is very powerful and can help the entrepreneur in a very strategic way.
Even for companies that are already more structured, having a playbook can help define business strategy and identify opportunities for process improvement in each area of ​​your business process.
We focus on results. We won’t rest until you catch up with them. Book a meeting with us to better understand your business and identify where you should be focusing. Our commercial consultancy will solve your sales problems right now.
Start your Sales Playbook process with Protagnst
There are several ways to create a sales playbook. The simplest way to create one is to start with the structure. You can copy the structure we suggested above into the sales playbook template to inspire you to create something for your own company.
After choosing the main themes and topics, you will need to define who should collect what information. As in any process that is undergoing professionalization, it is natural not to have all the information.
The easiest way to make a playbook is to delegate it to a B2B business consultancy, such as Protagnst. If you understand the importance of having a Playbook, but you have no idea how to create yours, count on who can help you and fill out this form right now.
We will make a diagnosis to find out what your business process has. We will define your goals and identify what does not yet exist to build a more robust and organized action plan.
We can help your company to define and structure the sales process. Let's put everything you want on paper, extracting the ideas and putting it into manuals.
Interested? Fill out the form and schedule a conversation right now.
We will not leave here an example for you to copy, but we will leave a template of a sales playbook structure, which we use and which you can be inspired to create yours.
General strategy and company context
About the company
mission and vision
Chart
Rules of business and conduct
List of trainings and onboarding
Competitive diferentials
Sales team and responsibilities
Job, roles and responsibilities sheet
Performance expectations (goals, number of meetings)
ICP and customer attraction
Business type (industry, size, location)
Position within the company
what the customer wants
How to generate empathy
How to position yourself as an authority
shopping journey
Before and after getting to know the brand
inbound
keyword list
Types of Audience Content
Social networks I will work
Outbound
cold call
Cold Call 2.0 (Email)
physical visits
How to make a good schedule
how to organize the day
Which leads to prioritize
our solutions
product 1
Main benefits and pains it solves
Primary Product Promise
product 2
Main benefits and pains it solves
Primary Product Promise
product 3
Main benefits and pains it solves
Primary Product Promise
What is the cost of not hiring the company?
Sales process, planning and positioning
Sales Process Steps (Flow Chart)
Cold call script (if any)
elevator pitch
Unique sales proposition
Qualification call script
How to get organized for a meeting
Suggestion of topics for sales
Email, whatsapp and call scripts
List of objections and how to get around them
point of differentiation
How I am perceived and how I would like to be
process plan
concordance plan
Closings and indicators
Proposal, demos, documents and guidelines
ideal indicators
Follow-ups
Commissions, targets and incentives
Definition of goals
Incentive rules and commissions
Trading/discount margins
Best Practices
cases
The Sales Playbook serves many things, but below we list some of the main functions:
To organize the business process
To define business area policies and rules
To set company discount and commission policies
To make sure sales is doing a good job and not just taking orders or making bad sales
To delegate sales activities with greater professionalism
So that the partner or sales manager leaves the operational sales area and starts taking care of the business as a whole
As a training tool for salespeople, pre-salespeople and sales managers
To disseminate the company's commercial strategy
To organize the most common objections and the arguments to get around them
To professionalize the commercial area of ​​any company
To help structure all sales processes, from prospecting to closing
To define processes and activities that aim to increase the conversion rate
To assess when your company should offer other services or products in order to increase the average ticket
See how Protagnst will build your sales playbook. We’ll go through every step of the business process to document best practices and make your sales team scale.
This is the first step. Before creating something. We need to define the structure of the playbook. We have already worked with some structures, but they are always adapted to the situation of each company.
With that, we now have a guide on how we will organize your sales manual. This step is essential before we start getting our hands dirty.
The topics will serve as a solid basis for checking the progress of the project. This structure will allow your company to organize itself and have a clear vision of what is to come.
With the topics raised and mapped in hand, it's time to look inside and see what the company already has and what it doesn't have yet. Let's define what needs to be built, what needs to be revised and check what already exists and will not be modified.
In addition to surveying what already exists, it is important to define what the company wants. What is the purpose of the playbook? Define the process? Increase the sales? Delegate better? Organize the process?
This step is important to avoid rework and gain productivity.
Now that we know where you are in relation to what you would like to have, it's time to create an action plan: simple and objective. We will map all the actions that need to be carried out by your team, ours and everyone else so that you can professionalize your sales.
For the action plan to work, it is important to have deadlines and responsible parties. After all, an undated plan is just a wish.
Let's build your action plan to define your playbook? Count on the Protagnst team to make that dream come true. Fill out our form to find out how we can help you.
As the processes are being documented, it is important to put into practice what was planned.
Often, planning can get a little out of hand in implementation and adjustments to the numbers will be necessary to control the process.
More important than having everything documented, is reviewing the material from time to time, because the commercial is alive and always needs changes from time to time.
Did you like the idea of having your B2B sales Playbook? Fill out the form and find out how we can help you.